Subscriber Wanda Armstrong wrote recently to ask for help in installing the driver software for her new photo printer:
I have a HP Photosmart 7760 printer. (NO disk) I found the program and driver file download at HP site. I am running XP Prof.I have tried multiple times to install the file and it sticks or hangs at 31% every time. How do I get this problem solved?
Don’t know if this would have anything to do with the stall or not but I had HP 4400 printer connected for a while I didn’t uninstall that program or driver.
HP is
of NO HELP on this_ Can you please advise a fix for this problem?Thanks a Bunch! Wanda
I wrote back to Wanda to suggest that she try shutting down all the other programs, except her firewall and antivirus, when she installs. She may have some particular program running in the background that’s interfering.
Also, I reminded her that HP’s software requires…
Continue reading Problems Installing HP Photo Printer Software
