Readers of my online newsletter will remember Bev’s problems of several weeks ago. Bev upgraded to Windows 7 Home. However, she was no longer able to get to Pogo.com to play games…
I had corresponded with Bev and made sure she had updated to the latest verison of Java (from www.java.com). But, Bev continued to have problems.
My last request to Bev had been that she write to tell me how she ultimately solved the proble.
This week, she wrote back to report that the problem was solved — and in a way that was quite surprising to me:
Hi Terry, Just wanted to update you on my Pogo.com issue that I wrote you about.
I ended up talking to Microsoft and they remotely assisted but after two days they couldn’t resolve the problem, called Linksys who wasn’t any help as router is outdated, called Pogo and they didn’t have any answer and called my ISP.
I finally called my friend who is super busy as computer tech and he did a few things like trying to download update firmware for my router of which wasn’t available any longer and his last fix worked, buy a new router as Windows 7 did not like my old router. So he had me buy a Netgear WNR2000-100NAS.
I did the switch and setup all by myself as their setup disc is so simple and by golly everything is working great besides being fast router for desktop as well. Thank you Terry for all your help, you are a trooper for sure. Happy Thanksgiving early.
The solution was surprising, but perhaps should not have been. Linksys has had a lot of versions upgrading and improving their WRT54G router that Bev used. Her’s was about …
Continue reading Wireless Problems Solved with New Router
