Serial ATA Drives and PC Problems

Reader Ian Holland wrote after reading one of my Special Edition Newsletters, which sometimes go to email subscribers:

Hi Terry,Just read your VERY absorbing newsletter, I have a ( moronic??) question about those SATA hard drives.

I recently ( 2006) built 5 pcs for the office ALL with SATA drives, and they are all the same spec as this one at home with regards to RAM ( 2gb) and processors ( all Pentium 4, 3.5GHz) . So, to all intents and purposes they should be more or less the same ( all ASUS mother boards the same make and type, all with the same version of XP Pro Corp) –except the ones at the office are all on a network to ADSL (yukk!) this one is on a small home network (4pc’s) to cable broadband ( much better!). </em></blockquote>

Continue reading Serial ATA Drives and PC Problems

Vista or XP?

Back in February, I wrote in my email computert tips newsletter to subscribers only:

A subscriber wrote me this week to ask: “I am in need of a new computer for my business but unsure about Vista. What do you recommend?”There is an old saying that “these are the times that try men’s souls.” That’s a pretty good explanation of the choice between the brand-new operating system from Microsoft (at any point in time, not just now, with Vista) and buying a new computer with the older operating system.

Despite the extensive beta-testing, there seem to be a bunch of security and stability fixes that are released during the following two or three months.

With Vista, I’m not planning to upgrade any of my existing computers to Vista. In part, that is because I don’t plan to use Vista any time soon. But, it’s also because Vista requires more computing power.

If you are going to buy a new computer, you may find that Vista is your only choice, or that you have a harder time purchasing an XP computer than a Vista computer.

But, there are still some problems with program compatibility with Windows Vista.

One of those commonly-used programs that has problems with Windows is Intuit’s Quickbooks, or at least the versions before Quickbooks 2007. A lot of small businesses use Quickbooks to maintain their accounting records and even their payrolls.

But, earlier versions of Quickbooks have some compatibility problems with Windows Vista. According to ZDNet’s George Ou in his article QuickBooks Vista problems are six years in the making, it goes back to a decision by Intuit that it didn’t need to conform to some of Microsoft’s rules about writing to the Windows Registry. Quickbooks allowed third-party applications to communicate with Quickbooks via the Registry. This choice has bitten Quickbooks users.

With Windows XP, their choice meant that these things worked. But, with Vista, those programming techniques just don’t work. So, if you use Quickbooks, plan on updating to Quickbooks 2007 as part of your upgrade to Vista.

Otherwise, it’s really your choice. Vista needs more power and more memory for the same functionality, but it also has more functionality than XP and is more secure. Of course, this same increase in security makes file sharing, local networking and similar things a lot harder to set up and a lot more frustrating.

Unless I had a really good reason to buy a Vista computer now, I’d get a machine with XP with a free upgrade to Vista. Supposedly you can do this until March 31, at least as originally announced by Microsoft.”

Personally, I’d wait about 3 or 4 months before getting Vista. Although Vista had a long beta program and a lot of beta users, there are problems that don’t show up until the new OS hits the old hardware. I’d give Microsoft plenty of time for the inevitable security and stability patches.

Well, the 3 or 4 months have gone by. Microsoft has issued a bunch of patches for Vista — and still hasn’t released the rest of the Extras that are supposed to be coming for Windows Vista Ultimate Edition. (There aren’t too many Extras, either — I don’t think it’s fair to count “language packs” for Vista as if they were Extras that are valuable to all the people who paid $200 extra for Windows Vista Ultimate Edition upgrade packages!

Is it time to think seriously about Vista? I think so. While most businesses will be buying Windows XP Professional as long as they can, consumer machines should be pretty up-to-date with recent Vista update packages. Of course, if they aren’t, most users with Vista machines will have DSL or Cable Internet connections, so they can get their updates quickly.

Finally, most software should be updated now to work with Vista.  Before you leap, though, check your software so you know if the updates to be Vista-compatible will be free or whether the manufacturer wants you to buy a new version.  Hardware will also be an issue, as some manufacturers have chosen not to release Vista drivers for older hardware, just as many did when XP was released.

Software Registration and Activation

Subscriber Bill DePierri wrote recently to ask about the new Windows Live ID. He ran into it after installing Microsoft Office 2003 recently.

Terry:

I enjoy your newsletter! Keep it coming.

When I read your newsletter this afternoon, I thought of a topic that I would like to read about. Yesterday, I installed a copy of MS Office 2003 on a new computer that I recently purchased for Ellen. After the installation was complete, I did the “Product Activation” bit. Then, a pop-up asked whether I wanted to “Register” the product.

The “Registration” required that one have a “Windows Live ID”. I have never acquired a Windows Live ID as I have always been concerned about the possible ramifications of having this ID. I read the Wikipedia item about Windows Live ID, but still have questions about whether or not it is a “Good Thing”.

What is your take on the “Windows Live ID”? Are my concerns justified? What are the advantages of registering this copy of MS Office? And the drawbacks of not registering?

If you think this an appropriate item for discussion in your newsletter, I would like to read your opinions on the matter.

Bill DePierri

I had never heard of it before Bill’s email, but I immediately guessed the answer…

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Printing Problems with the Print Spooler Service

Subscriber Jerry Munn wrote recently to ask about a problem where he couldn’t print from his Windows XP computer.

Also, can you tell me where to go to restar my printer spooler. We had several power failures this weekend and I no longer have any printer info on one of my computers. When I try to reinstall the printer drivers I get a message that I need to restart my printer spooler. I cannot do this. Help if you can.

Thanks,
Jerry Munn

The Windows Print Spooler is a Windows XP “Service”. You can start it via the following steps:

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