Problems with Pre-loaded Software
We’re all used to our computer manufacturers preloading Windows, Windows Media Player, AOL and a couple other dial-up services, anti-virus trials, Microsoft Office trials and a bunch of other stuff.
I usually delete the junk quickly. Whether it’s a trial version of an antivirus I don’t want or a trial of Microsoft office, I want the software that I pick — and from the vendor of my choice. Those preinstall “deals” often seem to be at list price.
I recently ran into a client’s computer that would not communicate on his network or access the Internet. Guess what?
It was the pre-installed, partially activated Norton Internet Security that was causing the problem. Since it was installed but not activated, it was blocking everything!
Since he used a different anti-virus program and a different firewall, and since Norton showed that it was not protecting his computer, he thought that was ok. NOT!Read more in Problems with Pre-loaded Software at Terry’s Computer Tips.