Outlook Express Links Don’t Work

I received an interesting question from subscriber Maria. She has been using Firefox, as many people do, including me. In this case, she had just upgraded her Internet Explorer to IE7 and was having problems with Outlook Express.

Maria wrote:


Terry, I currently have Fire Fox and Internet Explorer on my computer. I just added the Internet Explorer as a browser after removing it some time ago. Outlook Express is my default email handler. The problem is that in Outlook Express the links don’t open since I added Internet Explorer. [Tech guy] at [a local computer shop] says that it seams like the two are competing I am hoping that you have some ideas as I have tried a few from a Google search.

Fortunately for Maria, I had seen this problem before and thought I knew the answer.

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Speeding Up Windows XP – Fine-Tuning Visual Effects

With all the news about the cute graphics (often termed “eye candy” to denote its real value) of Windows Vista, we need to remember that Windows XP has some of those features, too.

Windows XP’s graphical interface defaults to a number of cute options that are worthless from a usability point of view — and are worse than that, too — they’re animations that effectively slow down your computer.

You can find and control these settings via the Control Panel. As usual, click on the Start Button and then select Control Panel from the menu.

If you’re using the Windows XP-style control panel, you’ll see the Category view and the invitation to Pick A Category. Our options are controlled in the Performance and Maintenance section, so select that button.

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Speeding Up Windows XP

Remember back when you got your latest computer? It seemed so fast, so much faster than your previous computer. Now, if it doesn’t seem to drag, it just doesn’t seem as peppy as it used to…

Part of that effect is our memory — not the computer’s memory but the memories stored between our ears. We tend to remember the past with fond thoughts and rose-colored glasses. We also become used to the faster speed and expect it. Fast today is faster than it used to be <grin>.

There are some real aspects of computing, though, that affect our computer’s speed as we continue to use Windows.

The clean, fresh installation of Windows has little in the way of superficial extras that take up CPU cycles, that take up memory and that clutter the hard drive and the Windows Registry.

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WinPatrol – for System Control and Protection

I’ve written a number of times about one of the programs that I use on every one of my computers, including my family’s computers. Well, really on every computer that runs Windows — and I’ve been using it since well before 2004.

This program is a great protection tool called WinPatrol. WinPatrol allows me to control which programs start automatically on my system. It also monitors my system for any changes to the programs that start automatically. Unlike some anti-spyware applications, WinPatrol allows me to make the reversable decision to disable auto-starting of a program, where most systems will simply not allow the program to set itself to auto-start.

WinPatrol is available in two flavors — the totally free WinPatrol and the added-function, added-information WinPatrol Plus.

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Inserting Special Characters into Documents

Recently, subscriber Sandra Day wrote to ask me about a problem she was having. She knew one way to solve it — Word’s Insert Symbol dialog box, but that’s a pretty clumsy way. Here’s what she wanted to do:

Hi Terry! I have tried repeatedly to learn how to use a shortcut to insert a tilde over an “n” (as in jalapeño) in a Word document, but the keystrokes I find listed on the internet never seem to work. One shortcut suggests the control key + the tilde key above the tab key + n, but that doesn’t work. Another suggests Alt + 0241, but that doesn’t work either. I can use the symbol chart to insert it, but would prefer a shortcut method. Do you have any ideas? Is there a way to add that symbol every time I type the word “jalapeno”? Thanks for your help.

Sandra Day

If your problem is always jalapeno, you could use Word’s auto-correct function — put the misspelling as jalapeno and then the correct version with the tilde over the “n” — that should create an automatic correction for you.

You can set up the auto-correct function in Word 2003 as follows:…

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Forwarding a Picture using Email

Reader Geraldine Astbury wrote recently with a problem she was having with Windows and emailing:

Hi Terry,
Please can you help me? When I do a right click on a photo and scroll down to ‘mail recipient’ it goes to my Mozilla email programme. How do I change it to go to either Outlook Express or Incredimail? I don’t always want to use Mozilla. Sometimes when I receive certain attachments as eml ‘s Mozilla won’t open them, so it’s put me off using it. I can’t find out how to fix this problem in Mozilla even though I’ve really looked at all I can think of. Have you any ideas about that too?
Many Thanks
Geraldine Astbury.
PS I use Windows XP

Geraldine is trying to use a Windows XP function to email a picture.

If you are using Windows Explorer, the Windows file management tool, you can right-click on a file and you get a special context menu that pops up. It’s called a context menu because the menus options change depending on the context – depending on the circumstances under which you have right-clicked. These circumstances include the file type.

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How to do a Clean Reinstall of Firefox

Sometimes, when you have a problem, the only thing it seems you can do is to uninstall and reinstall.

However, when you do that, there are often more steps that you should take, than to just use Add/Remove Programs to uninstall and then reinstall immediately.

Using Firefox as an example, let’s take a look at the steps you might need to take. (I use Firefox because it includes the concept of data files that you want to keep, too.).

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Serial ATA Drives and PC Problems

Reader Ian Holland wrote after reading one of my Special Edition Newsletters, which sometimes go to email subscribers:

Hi Terry,Just read your VERY absorbing newsletter, I have a ( moronic??) question about those SATA hard drives.

I recently ( 2006) built 5 pcs for the office ALL with SATA drives, and they are all the same spec as this one at home with regards to RAM ( 2gb) and processors ( all Pentium 4, 3.5GHz) . So, to all intents and purposes they should be more or less the same ( all ASUS mother boards the same make and type, all with the same version of XP Pro Corp) –except the ones at the office are all on a network to ADSL (yukk!) this one is on a small home network (4pc’s) to cable broadband ( much better!). </em></blockquote>

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Vista or XP?

Back in February, I wrote in my email computert tips newsletter to subscribers only:

A subscriber wrote me this week to ask: “I am in need of a new computer for my business but unsure about Vista. What do you recommend?”There is an old saying that “these are the times that try men’s souls.” That’s a pretty good explanation of the choice between the brand-new operating system from Microsoft (at any point in time, not just now, with Vista) and buying a new computer with the older operating system.

Despite the extensive beta-testing, there seem to be a bunch of security and stability fixes that are released during the following two or three months.

With Vista, I’m not planning to upgrade any of my existing computers to Vista. In part, that is because I don’t plan to use Vista any time soon. But, it’s also because Vista requires more computing power.

If you are going to buy a new computer, you may find that Vista is your only choice, or that you have a harder time purchasing an XP computer than a Vista computer.

But, there are still some problems with program compatibility with Windows Vista.

One of those commonly-used programs that has problems with Windows is Intuit’s Quickbooks, or at least the versions before Quickbooks 2007. A lot of small businesses use Quickbooks to maintain their accounting records and even their payrolls.

But, earlier versions of Quickbooks have some compatibility problems with Windows Vista. According to ZDNet’s George Ou in his article QuickBooks Vista problems are six years in the making, it goes back to a decision by Intuit that it didn’t need to conform to some of Microsoft’s rules about writing to the Windows Registry. Quickbooks allowed third-party applications to communicate with Quickbooks via the Registry. This choice has bitten Quickbooks users.

With Windows XP, their choice meant that these things worked. But, with Vista, those programming techniques just don’t work. So, if you use Quickbooks, plan on updating to Quickbooks 2007 as part of your upgrade to Vista.

Otherwise, it’s really your choice. Vista needs more power and more memory for the same functionality, but it also has more functionality than XP and is more secure. Of course, this same increase in security makes file sharing, local networking and similar things a lot harder to set up and a lot more frustrating.

Unless I had a really good reason to buy a Vista computer now, I’d get a machine with XP with a free upgrade to Vista. Supposedly you can do this until March 31, at least as originally announced by Microsoft.”

Personally, I’d wait about 3 or 4 months before getting Vista. Although Vista had a long beta program and a lot of beta users, there are problems that don’t show up until the new OS hits the old hardware. I’d give Microsoft plenty of time for the inevitable security and stability patches.

Well, the 3 or 4 months have gone by. Microsoft has issued a bunch of patches for Vista — and still hasn’t released the rest of the Extras that are supposed to be coming for Windows Vista Ultimate Edition. (There aren’t too many Extras, either — I don’t think it’s fair to count “language packs” for Vista as if they were Extras that are valuable to all the people who paid $200 extra for Windows Vista Ultimate Edition upgrade packages!

Is it time to think seriously about Vista? I think so. While most businesses will be buying Windows XP Professional as long as they can, consumer machines should be pretty up-to-date with recent Vista update packages. Of course, if they aren’t, most users with Vista machines will have DSL or Cable Internet connections, so they can get their updates quickly.

Finally, most software should be updated now to work with Vista.  Before you leap, though, check your software so you know if the updates to be Vista-compatible will be free or whether the manufacturer wants you to buy a new version.  Hardware will also be an issue, as some manufacturers have chosen not to release Vista drivers for older hardware, just as many did when XP was released.

Software Registration and Activation

Subscriber Bill DePierri wrote recently to ask about the new Windows Live ID. He ran into it after installing Microsoft Office 2003 recently.

Terry:

I enjoy your newsletter! Keep it coming.

When I read your newsletter this afternoon, I thought of a topic that I would like to read about. Yesterday, I installed a copy of MS Office 2003 on a new computer that I recently purchased for Ellen. After the installation was complete, I did the “Product Activation” bit. Then, a pop-up asked whether I wanted to “Register” the product.

The “Registration” required that one have a “Windows Live ID”. I have never acquired a Windows Live ID as I have always been concerned about the possible ramifications of having this ID. I read the Wikipedia item about Windows Live ID, but still have questions about whether or not it is a “Good Thing”.

What is your take on the “Windows Live ID”? Are my concerns justified? What are the advantages of registering this copy of MS Office? And the drawbacks of not registering?

If you think this an appropriate item for discussion in your newsletter, I would like to read your opinions on the matter.

Bill DePierri

I had never heard of it before Bill’s email, but I immediately guessed the answer…

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